Due to get married this year, paid a £5k deposit and they want another £3k to reschedule. Absolute disgrace of a company to do business with and now threatening us with cancellation charges when we haven't cancelled. Large deposit requirement, horrendous customer service, lack of compassion to those that suffer from mental health issues and do not address any customer issues you raise to them. DO NOT USE THE VENUE FOR YOUR WEDDING. PLANNING YOUR DREAM DAY IS STRESSFUL ENOUGH WITHOUT THE ADDED CRAP THAT THE VENUE GIVES YOU.